The consumer can provide original documents, photos or photocopies. ![]() Reasonably demonstrate that they bought the item. Please Log in or Create an account to join the conversation. The law doesn’t give a definition of how much proof is enough – the consumer just needs to I did a Google search and could find 'Dancarrphoto' for up to 150 off. The consumer may need to provide more than one of these things. serial or production number linked with the purchase on the supplier’s or manufacturer’s database.warranty card with details of the manufacturer or supplier, date and amount of purchase.receipt number or reference number given over the phone or internet.Other forms of proof of purchase include a: If a consumer requests a repair, replacement or refund, the business can ask for a receipt or another form of proof of purchase. materials used and the amount charged for them, if relevant.īusinesses can ask for proof of purchase before repairing, replacing or refunding.the number of labour hours and hourly rate, if relevant.Consumers have up to 30 days after receiving the original bill to ask for an itemised version. If a consumer asks for this, the business must provide it within 7 days. the date the product or service was suppliedīusinesses must give an itemised bill for services if askedĬonsumers can request an itemised bill or account for a service.Consumer data right exemptions registerīusinesses must give consumers a receipt for anything that costs over $75.įor anything under $75, the consumer can ask for a receipt, and the business must provide it within 7 days.Resale price maintenance notifications register.Exclusive dealing notifications register.Collective bargaining notifications register. ![]() Authorisations and notifications registers. ![]() Pre-November 2017 merger authorisations.Public registers Expand submenu for "Public registers".ACCC submissions to external consultations.Merger and competition exemption consultations.Regional mobile infrastructure inquiry 2022-23.Electricity market monitoring inquiry 2018-25.Digital platform services inquiry 2020-25.Inquiries and consultations Expand submenu for "Inquiries and consultations".By industry Expand submenu for "By industry".Problem with a product or service you sold.Problem with a product or service you bought. ![]()
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